GeForce definitely are on the recommended & compatible list for AEC Suite, as well as Quadro. Quadro have some very specialist optimisations for certain software, but none apply to AEC (Autocad/revit/etc). Just curious… Do you currently have any option to swap parts around if you done a lot of research & testing with Autodesk AEC products, and contacted Autodesk Technical for advice (we have 100s of high spec workstatoins running AEC suites). You can also disable & re-enable any hardware indivdually with the click of a button. You can reset windows to default settings, or roll back everything to a previous time (eg 1 week ago or yesterday). you can start the PC in Safe Mode, meaning all peripherals & drivers are disabled temporarily…doing that will basically confirm if it’s hardware or software related. Windows 10 does have a LOT of safeguards & solutions to remedy these issues - e.g. The first week of ownership is the ‘settling in’ period (much like buying a brand a new car where you may find a rattle or a missing floor matt, but that gets resolved at the first 500mi/1000km service). Sometimes the install of software & perhipherals all at once can confuse the operating system (that’s why it’s important to shut down & restart between new hardware or software installs). Spacemouse and any other rare peripherals shuld be installed after you’ve had the system for a few days and confirm it’s all working well. This will at least eliminate drivers/software as the issue (it’s actually easy to reinstall windows, similar to reinstalling SketchUp). ![]() Since it’s a new build I would have tried reinstalling windows, which will refresh all the drivers (you can keep your other software & preferences the same). Why would it take them a month to re-test, fix and send back? Should be looking at a 2-3 day turnaround time unless you live in a very remote area. I once had a PC with a leaking water radiator…obviously that was a real mess and had to go back to the shop.Ĭan’t rule out human error in the assembly process but that’s why you pay the $ for testing…Though it would be rare to specifically test if the sleep/wake-up process works properly before shipping on any new PC. Usually these things are easy to solve with settings adjustments - if the company accepted it back it may mean a legit hardware fault a loose connector (perhaps even the power/reset button itself,or something in the power supply)…was it shipped by courier? PCs are heavy and assembled from parts screwed, not soldered, together, so there’s a risk of vibrations or knocks misplacing a connector. It supplied with a keyboard and mouse or did you install your own? (typically the keyboard & mouse & other peripheral’s settings would be controlling whether or not the PC wakes up.)ĭuring testing it can be common to customise the power settings (eg you dont want the computer going to sleep while it’s being monitored for temp).
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